XCCommerce nominated for award for unified retail experience
XCCommerce has received a nomination in the Best Unified Customer Experience category at the Vendor in Partnership Awards, which highlight value and excellence among retail solution providers. The recognition comes as companies focus on delivering unified promotions and incentives across all customer channels.
Channel integration
The company's incentives engine is noted for managing unified, omnichannel promotions for retailers and grocers. XCCommerce enables incentives to be executed online and in-store, as well as on mobile, kiosks, self-checkouts, and order management systems. This approach addresses challenges caused by fragmented technology, manual work processes, and siloed data that often limit the effectiveness of retail promotions.
Customer expectations
The ability to provide seamless experiences has become critical as customers expect loyalty programmes and deals to function identically across all platforms. The incentives engine connects various retail channels, ensuring offers reach customers according to their shopping preferences.
Industry partnerships
XCCommerce's nomination reflects partnerships with major retail clients. Bath & Body Works and Ulta Beauty, both clients, also received nominations in the Retail Transformation of the Year category. The focus is on enabling retailers to deliver personalised and relevant promotions, regardless of location or device.
Promotion management
With XCCommerce's platform, billions of offers are managed quickly on a single interface, allowing retailers to maintain control and flexibility over promotions in real time. The ability to execute incentives in multiple languages and currencies supports a broader reach.
"XCCommerce prides itself on helping retailers deliver creative, omnichannel incentives without limits, executing complex promotions to coupons to gamification to loyalty offers that reach shoppers across all channels, banners, and touchpoints," said Danny Rosenoff, CEO, XCCommerce.
