The Ultimate Guide to AIOps
A curated American edition of TechDay news, analysis, interviews, reviews, job moves, and related resources for AIOps.
What to know about AIOps
AIOps, or Artificial Intelligence for IT Operations, represents a transformative approach in managing and optimizing IT infrastructures by leveraging AI and machine learning. This domain is rapidly evolving, addressing complexities in network management, incident response, and cloud observability to enhance operational efficiency and reduce costs.
Recent developments cover a wide range of innovations, including AI-driven network automation, enhanced observability tools, scalable cloud platforms, and integrations with security solutions. Organisations across Asia-Pacific and globally are actively adopting AIOps technologies to streamline IT operations, improve service delivery, and tackle challenges posed by hybrid cloud environments and multicloud complexities.
Exploring the latest stories tagged with AIOps provides valuable insights into how businesses are harnessing AI to detect issues in real-time, automate routine tasks, and predict potential failures. Readers can learn about the strategic importance of AIOps in driving digital transformation, enabling proactive problem solving, and fostering resilient, intelligent IT ecosystems.
American AIOps News
Regional stories with direct local relevance
Geordie launches Cost Intelligence for AI spending
Businesses can now trace runaway AI bills to the agents and workflows causing them, as Geordie opens its Cost Intelligence tool to customers.
Zayo launches agentic networking for DynamicLink platform
Enterprise AI tools can now be allowed to probe issues and trigger approved changes on Zayo's network under customer-set controls.
Virtana & Carahsoft expand observability for agencies
Agencies handling hybrid and air-gapped systems could get fuller visibility into IT faults as the platform is made available through Carahsoft's contracts.
Cognida buys Automate platform to boost finance AI
The deal gives Cognida a software foothold in finance automation as businesses demand AI tools that are auditable, controlled and accurate.
Healthcare IT leaders lack confidence in cyber containment
Only 20% of healthcare IT leaders say their networks could contain a cyber incident, leaving patient systems and privacy exposed.
PDQ launches MCP server for AI endpoint management
IT teams can now issue endpoint tasks from AI assistants, with PDQ keeping permissions, authentication and audit trails intact.
Analyst Insights
Research and market analysis connected to AIOps
Extreme launches Agent ONE Coworker for network teams
Altimetrik wins AWS generative AI specialisation
Broadcom adds AI security tools to VMware Tanzu Platform
Rocket Software adds AI tools for IBM i modernisation
SRE teams take on wider AI oversight in production
Featured News
Autonomous IT boom fuelling LogicMonitor's APAC growth
APAC customers are fuelling LogicMonitor's AI growth, with Australia among the earliest adopters of its Edwin AI platform.
Grafana Labs launches six AI tools for telemetry & agents
Grafana Labs has launched six AI observability tools during its AI Week, including new capabilities for monitoring and investigating AI agents.
Expert Columns
Availability should follow the transaction, not the infrastructure
How AI is changing the rules when it comes to observability
Why trust is the bottleneck for AI-driven operations
Upgrade advantage: More value, less effort for partners, MSPs & MSSPs
HPE complete care service: Refocused for your AI advantage
Synergy: How AI agents and humans can play together in the same sandbox
From fantasy to function: Key considerations for building enterprise-ready AI agents
Gaining control: The human role in AI-driven automation
Interviews
Interviews and video coverage from the network
Autonomous IT boom fuelling LogicMonitor's APAC growth
Grafana Labs launches six AI tools for telemetry & agents
Riverbed says go from ticket queues to zero disruption
Exclusive: Grafana Lab's Jen Villa on targeting the AI observability gap
Grafana: Turning data chaos into developer efficiency and CFO savings
Recent AIOps News
Nutanix buys Ryax to boost hybrid AI workload orchestration
Enterprises could cut AI running costs as the deal aims to ease GPU shortages and simplify workload scheduling across hybrid systems.
OpenSearch survey flags AI infrastructure vendor worries
Technology leaders are prioritising vendor-neutral AI systems as 83% of organisations run or plan AI workloads, a survey found.
A10 launches AI Gateway for enterprise model control
Enterprises could get tighter control over AI spend and access as A10's gateway routes requests, tracks usage and enforces policy.
Google Cloud outlines AI framework for telecoms networks
Operators could use the new framework to spot faults faster, test changes safely and automate telecoms network decisions as complexity rises.
GitLab 19.4 adds agentic automation & cost controls
Administrators now have tighter oversight as GitLab 19.4 expands AI agent controls, model choice and usage visibility across teams.
Riverbed launches Network 360 with AI observability
Existing customers can access AI-driven troubleshooting without a higher base price, as Riverbed bundles new observability tools into Network 360.
Akuity launches control plane for AI software delivery
Engineering teams face a governance gap as AI agents begin handling production changes, prompting tighter controls over access, audits and permissions.
Google launches open-source Agent Substrate on GKE
Teams running AI agents at scale could save idle compute and tighten isolation as Google opens Agent Substrate on Kubernetes Engine.
Hexnode launches Synapse AI layer for IT workflows
It aims to cut manual handoffs in onboarding, access changes and incident response by linking multiple enterprise tools under one AI layer.
IT pros say password sharing is top security lapse
User behaviour remains IT's biggest vulnerability, with 65% of professionals saying password sharing is the worst security lapse.
Databricks adds adaptive retrieval model for AI agents
Databricks has introduced an AI retrieval model that adjusts search depth to query complexity, aiming to reduce latency on simpler requests.
Red Hat AI 3.5 adds safety tools for enterprise AI
Enterprises can now monitor and govern AI systems more closely as the new release adds benchmarking, compliance reporting and GPU controls.
NTT Data expands AI ops platform for Daimler Truck
Daimler Truck's manufacturing operations will get earlier warnings of IT faults as NTT Data adds AI monitoring and automation across its global infrastructure.
Red Hat AI 3.5 expands AI safety and observability tools
Enterprises get new governance, monitoring and multi-tenant controls as Red Hat targets safer, scalable AI use beyond pilot projects.
BackBox launches Kilter AI for network operations
The new layer aims to help network teams prioritise vulnerabilities and automate routine fixes, while keeping human approval in charge.
Google details Antigravity SDK for custom agent hubs
Developers can now build their own multi-agent control planes with built-in logging, sandboxing and dashboard monitoring for enterprise workflows.
HPE deepens Oracle tie-up on AI data centre networking
The multi-year rollout aims to ease bandwidth and latency bottlenecks as Oracle scales GPU-heavy cloud clusters across its global AI estate.
TeamViewer adds approved AI fixes to remote support
The new feature lets technicians approve AI-led repairs in live support sessions, aiming to speed fixes while keeping an audit trail.
AWS adds Claude Fable 5.1 to Bedrock & AWS platform
Customers using advanced AI on AWS will face tighter data rules, as Claude Fable 5.1 comes with 30-day retention and safety review.
UK execs overconfident on AI failure diagnosis, survey finds
A 25-point gap between executives and engineers suggests many UK firms are scaling AI faster than they can diagnose failures or meet governance demands.
