Australian stories
Australian eCommerce sees a 27.6% rise in returns despite stricter policies, as shoppers seek flexibility amid rising costs and economic uncertainty.
Anchora celebrates its fourth anniversary with a major win at La Trobe University, boosting its digital transformation footprint across the Asia-Pacific region.
FedEx launches AI tools in Asia-Pacific to simplify international shipping docs, aiding accuracy in customs codes and cutting delays for global exporters.
Merchantwise Group has acquired Jaywing and Frank Digital in its largest deal, boosting its marketing and media capabilities in Australia.
A responsive, seamless contact centre is vital for Australian firms to rebuild customer trust amid rising cyber threats, says Kore.ai's Paul Rilstone.
Accenture will acquire CyberCX, an Asia Pacific cybersecurity firm with 1,400 staff, to expand its security services and client reach in the region.
Some Australian exporters are risking heavy US fines by using dodgy tactics to evade new 10% tariffs, but playing by the rules with smart software offers safer growth.
Over 74% of Asia Pacific youth prefer digital apps for remittances, valuing speed and trust over fees, reveals Visa's report covering 20 countries.
Business travel rebounds in 2025 with 99% of ANZ travellers willing to fly, though stakeholder misalignment hampers travel programme effectiveness.
Australian and New Zealand businesses face tougher cyber insurance rules, needing six security controls versus a global average of five amid rising cyber threats.
A Verizon report reveals consumers prefer human-led service over AI, with 88% satisfied by humans versus 60% by AI-driven customer interactions.
Greens Senator David Shoebridge condemns Australia's social media ban for under-16s and calls for urgent, robust AI regulation and tech literacy in Parliament.
Climate & Decisions and Unravel Carbon launch ASRS in a Box, aiding Australian firms with AI-driven tools to meet mandatory climate reporting under new ASRS rules.
Melbourne-based Kaine Mathrick Tech is recognised among the world's top next-generation managed service providers for innovation and AI-driven cyber-first solutions.
Electronic Frontiers Australia disputes government claims that age assurance tech is private and robust, citing flawed methodology and privacy risks.
Half of Australian government agencies have not adopted the strongest email security, risking cyberattacks on sensitive public sector data and communications.
Government research finds generative AI will mostly enhance jobs rather than replace them, urging upskilling to embrace technological changes in Australia.
Commonwealth Bank teams up with OpenAI to enhance AI-driven banking, focusing on fraud prevention and personalised services for Australian customers.
LG Electronics teamed up with MasterChef Australia to host a culinary masterclass event, showcasing its kitchen appliances used on the popular TV series.
CI-ISAC Australia has joined Google's Priority Flagger Program to speed up detection and removal of online scams threatening critical infrastructure sectors.
