Australian stories
Research shows 53% of ANZ consumers value first-contact resolution in service, yet only 33% of CX leaders believe they deliver highly personalised experiences.
At humAIn 2025, experts reveal AI is reshaping creativity, search, and work, urging brands to blend human insight with machine intelligence for success.
Cloudflare is among the first to gain global certification under new cross-border privacy standards set by nine governments to unify data protection.
Mattel launches shoppable TV ads in Australia via Tubi, letting viewers buy toys instantly using QR codes with Vudoo's tech, enhancing measurement and shopping.
Chronicle unveils its AI-powered presentation tool, enabling users to create polished decks in minutes, revolutionising visual storytelling and collaboration.
CyberCX warns 2,353 WordPress sites, including 82 in Australia and New Zealand, have been targeted by the DarkEngine fake CAPTCHA scam spreading malware.
BW Digital has set a new data record, transmitting 1.2 Tb/s per wavelength over 4,300km of the Hawaiki Transpacific Cable using Ciena's WaveLogic 6 Extreme.
Launchd has acquired influencer agency Huume from IZEA to boost its talent-led marketing, expanding its reach in influencer-branded content and creator partnerships.
Specsavers has upgraded to Veeam's Data Platform, enhancing data resilience and speeding recovery to safeguard patient care across 450+ stores in Australasia.
WorkJam's frontline platform is revolutionising workplace engagement in APAC, delivering 407% ROI and transforming how businesses connect with staff.
Australian e-waste, tripling the global average, presents rising cybersecurity risks, with 10-20% of breaches linked to improper disposal of old devices.
NAD Electronics launches its ultra-compact Modular Series audio products in Australia, with prices starting at AUD $1,299, available from July 2025.
JAGGAER has appointed Gopinath Polavarapu as its first Chief Digital and AI Officer to embed advanced AI into its One Platform, boosting automation and collaboration.
Nearly 80% of Australian secondary schools now use AI tools, favouring a blended approach that combines digital and print resources in education.
Zetaris teams with Equinix to speed up global agentic AI innovation, leveraging secure data centres and interconnection for rapid, scalable AI deployment.
BLUETTI's EOFY Sale offers Australians up to 43% off on smart energy solutions, cutting winter power bills from June 1 to 30.
Sennheiser celebrates 80 years of pioneering audio innovation, from the first wireless mic to the new Spectera system, shaping sound experiences worldwide.
Regional Australian cities like Gladstone and Lismore offer higher graduate starting salaries and more job roles than major capitals such as Sydney and Melbourne.
Riverina Water's adoption of Infor CloudSuite cut billing times by 30% and reduced rates certificate processing by over six days in NSW.
James Ormesher takes helm as CEO of Canary IT, succeeding co-founder Stephen Parsonage who shifts focus to M&A amid expansion plans.