Automation stories
Matthias Goehler of Zendesk forecasts that by 2025, enterprises will require stringent AI governance amid a 250% surge in shadow AI usage.
Dynatrace has been named a Leader in the Cloud-Native Observability and Security quadrants of the 2024 ISG Provider Lens report for the fifth consecutive year.
Medallia predicts that 2025 will see hyper-personalisation, employee empowerment, and AI transforming customer engagement strategies.
IRONSCALES has launched its Winter 2024 Release, introducing AI-driven features to bolster email security against advanced phishing threats.
Confluent has launched its Confluent Platform for Apache Flink, enhancing security and management for on-premises applications in cloud environments.
Tray.ai has launched Merlin Agent Builder, a platform aimed at simplifying AI agent development for enterprises facing significant technology challenges.
The global cloud contact centre market is set to soar to USD $26,846.9 million by 2024, driven by increasing demand for scalable customer engagement solutions.
Entro Security and YL Ventures predict a 2025 cybersecurity landscape dominated by non-human identities, with their proliferation posing new security challenges.
GitGuardian has launched a Non-Human Identity Security strategy to enhance the management of NHIs and their secrets, addressing enterprise security challenges.
Boomi has announced a definitive agreement to acquire Rivery, enhancing its data management capabilities with advanced integration technologies.
As cloud ERPs reshape the CFO agenda in 2025, AI and automation will drive smarter operations, transforming how businesses manage their growth.
SmartBear has appointed Steve Boss as Senior Vice President of Global Core Sales, aiming to enhance value amid growing pressures in software development.
A report by ReliaQuest reveals that 81% of cyber threats to the utilities sector stem from spearphishing, highlighting significant vulnerabilities in legacy systems.
Australian eCommerce is projected to reach AUD $90 billion by 2029, as retailers shift to smaller, frequent orders to meet rising customer expectations.
Umbraco forecasts that AI, personalisation, and security will shape CMS platforms in 2025, emphasising reduced carbon footprints and enhanced user experiences.
Dynatrace has been named a Leader in Cloud-Native Observability and Security by ISG in its 2024 Multi-Public Cloud Solutions report, highlighting its innovation.
Hoonartek has appointed Sunil Sharma as its new Chief Delivery Officer, tasked with enhancing delivery operations and client satisfaction.
Research reveals that nearly a third of Australian consumers now prefer AI chatbots for holiday shopping, embracing the tech across all age groups.
OfficeMax has invested NZD $750,000 in wearable glove scanning technology to enhance productivity by 20% at its Auckland Distribution Centre.
UiPath has topped the inaugural Everest Group Intelligent Automation Platforms PEAK Matrix Assessment 2024, securing the highest rank as a Leader.
