Best Practice stories
Granicus has honoured seven Australia and New Zealand public sector projects for measurable gains in citizen engagement, service delivery and transparency.
Poor campaign naming could leave advertisers blind on performance, with as much as USD $3.9 billion in World Cup ad spend at risk.
Broader supplier chains and open standards are leaving mission-critical broadband networks more exposed as operators move to 4G and 5G.
Australian operators face rising cyber risk as Rockwell warns poor visibility and unmanaged remote access can disrupt safety-critical systems.
EC-Council launches the Global CISO Council to unify AI governance, tech risk oversight and regulatory response for senior security leaders.
Gamma is urging organisations to treat missed calls and long queues as symptoms of deeper CX flaws in systems, processes and culture.
Public sector buyers in New Zealand gain a marketplace option for tighter email controls as phishing and impersonation keep driving cyber risk.
Housing teams facing tighter compliance checks can use a new tool that cites housing-specific sources to support decisions and inspections.
App-based marketplaces and telehealth tools are easing Australia’s doctor shortage, giving locums more control while improving care in remote areas.
The UK consultancy now has three recognised standards in place after passing two UKAS-accredited audits on its own Certain® platform.
Broadridge's Irish AI project aims to turn dense fund disclosures into plain English for retail investors, with IDA Ireland backing the study.
Certified venture capital firms have outpaced the wider market on gender and ethnic representation, according to a new Diversity VC report.
VoCoVo survey finds 88% of UK retailers have lost staff to customer abuse, while 67% say AI could help tackle rising in-store crime.
Checkout prices should become clearer for Australian shoppers as the Reserve Bank bans surcharges and trims card fees from October.
Australian GPs could save consultation time as Medcast’s MedLuma gives cited AI answers from local guidelines and earns CPD points.
Drivers from Aldi, Co-op, Tesco and Waitrose feature in Microlise's 2026 awards shortlist across 11 categories.
UK payroll in crisis as 89% of professionals report frequent errors and delays, with manual processes and poor system integration to blame.
Australian firms are easing digital identity checks to speed AI rollouts, even as doubts grow over governing non-human access and risk.
EY has launched an AI Academy in Australia to upskill workers, standardise everyday AI use and tighten governance across organisations.
York-based Phoenix Software has been ranked fourth in Great Place to Work UK's Best Workplaces 2026 list for large employers.
