Business strategy stories - Page 3

The x402 protocol revives HTTP 402, enabling AI agents to make instant micropayments autonomously using crypto, transforming digital commerce in 2025.

Canadian firms are embracing AI and operational efficiency to offset tariff pressures, boosting optimism for growth and hiring in 2026 despite economic uncertainty.

Edinburgh-based AI consultancy Optima Partners has secured fresh investment from Growth Capital Partners to expand its UK and European operations.

Datadog launches Bits AI SRE, an AI-driven agent that automates incident response, cutting troubleshooting time and enhancing resolution speed for engineering teams.

Smartsheet appoints Scott Torrey as Chief Revenue Officer to drive global revenue growth and boost enterprise adoption of its work management platform.

Atturra partners with TCG Process to offer AI-driven automation tools for Australian local governments, education and utilities sectors to boost efficiency.

AI-driven customer service boosts customer experience, but investing in employee experience is key to lasting loyalty and staff retention.

The Chief People Officer role is evolving from HR lead to strategic partner, blending people, technology, and business to drive growth and innovation.

New Zealand retailers risk losing NZD $12 billion this peak season as almost half of consumers shun businesses after one bad experience.

E-commerce firms are urged to view payments as profit drivers, with C-suite support key to boosting revenue and enhancing customer experience, says Ecommpay.

Emirates has partnered with OpenAI to integrate AI, including ChatGPT Enterprise, across its operations, enhancing services and staff training in aviation.

Portal26 unveils GenAI Licence Intelligence module, helping firms oversee AI software licences, control costs, and maximise investment returns.

CIOs are evolving from tech reporters to changemakers, driving innovation and embedding IT as a core element of business strategy and growth.

Contact centre agent burnout costs Australian firms over AUD $20 million annually, driven by high turnover and costly operational challenges.

Nearly half of UK professional services firms missed revenue targets last year due to internal inefficiencies despite growing AI investments, research reveals.

Businesses must blend human interaction with digital innovation to deliver personalised, customer-first experiences that build trust and simplify processes.

The true value of ERP systems emerges after go-live through continuous improvement, helping organisations stay agile, compliant, and efficient.

As automation becomes universal, companies’ true edge lies in what they choose not to automate, preserving human creativity and judgment.

Canadian firms lead globally in sustainability goals, yet many struggle with IT integration and see limited financial returns from green investments.

AI promises huge business gains but many firms face failure without clear strategy, culture shift and robust data - success demands discipline, not just technology.