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Exclusive: Alcatel-Lucent Enterprise expands into critical networks
Surveillance

Exclusive: Alcatel-Lucent Enterprise expands into critical networks

Alcatel-Lucent Enterprise is expanding its secure communication solutions for mission-critical sectors across Australia, New Zealand, and Fiji.

By Melania Watson • 5 min read • Wed, 16th Oct 2024
Why Australian companies are still failing miserably at real-time data
Agricultural Technology

Why Australian companies are still failing miserably at real-time data

Despite recognising AI's potential, Australian firms struggle with real-time data, a critical component for effective operations and future AI success.

By Paul Berkovic • 4 min read • Fri, 11th Oct 2024
AI presents opportunities for SMBs, but demands careful execution
Digital Transformation

AI presents opportunities for SMBs, but demands careful execution

Elise Balsillie of Thryv advises small businesses on integrating AI, highlighting data quality and the importance of balancing automation with human interaction.

By Shannon Williams • 3 min read • Wed, 9th Oct 2024
Bain, Kantar, and Qualtrics launch global standards for CX
Customer Experience

Bain, Kantar, and Qualtrics launch global standards for CX

Bain, Kantar, and Qualtrics unveil updated Global Standards for Customer Experience following extensive consultation, aiming to enhance CX across industries.

By Sean Mitchell • 3 min read • Tue, 8th Oct 2024
Australian brands struggle with reputation relevance, says report
Partner Programmes

Australian brands struggle with reputation relevance, says report

Australian firms struggle to keep reputations current amid shifting expectations from stakeholders, as revealed by Sefiani's 2024 report.

By Kaleah Salmon • 3 min read • Tue, 1st Oct 2024
Oracle launches Cloud Success Navigator to aid cloud adoption
Partner Programmes

Oracle launches Cloud Success Navigator to aid cloud adoption

Oracle launches Oracle Cloud Success Navigator, a digital platform designed to help customers maximise the value of their cloud implementations, propelling growth and innovation.

By Catherine Knowles • 3 min read • Thu, 12th Sep 2024
The three things businesses are getting wrong with automation
IT Automation

The three things businesses are getting wrong with automation

Many businesses are failing in their automation efforts due to poor diagnostics, a narrow focus on FTE boosts, and reactive project approaches, warns expert Ryan Stuchbery.

By Avec Global • 5 min read • Fri, 23rd Aug 2024

Stories from Other Regions

Sat Sanghera honoured in LDC top 50 business leaders list
Partner Programmes

Sat Sanghera honoured in LDC top 50 business leaders list

Sat Sanghera, CEO of IPI, has been named one of The LDC Top 50 Most Ambitious Business Leaders for 2024 and received The People Award.

By Kaleah Salmon • 3 min read • Wed, 16th Oct 2024
UK retailers lose $2.6 billion annually to policy abuse
Customer Experience

UK retailers lose $2.6 billion annually to policy abuse

New research reveals UK retailers are tightening return policies, driven by annual losses of $2.6 billion from fraud and policy abuse.

By Catherine Knowles • 3 min read • Tue, 15th Oct 2024
TDCX Malaysia wins Frost & Sullivan award for 2023
Customer Experience

TDCX Malaysia wins Frost & Sullivan award for 2023

TDCX Malaysia has won the Frost & Sullivan Company of the Year award for the second time, recognising its excellence in growth and innovation.

By Kaleah Salmon • 3 min read • Fri, 11th Oct 2024
How the steps you use to source the right supplier can help you find the right AI tool for your business
Digital Transformation

How the steps you use to source the right supplier can help you find the right AI tool for your business

With the rise of AI tools since ChatGPT, businesses must apply familiar sourcing skills to find the right AI solutions tailored to their needs.

By Soon-Ee Cheah • 5 min read • Thu, 10th Oct 2024
Mike Baker appointed Group Managing Director of Industrial Thought
Partner Programmes

Mike Baker appointed Group Managing Director of Industrial Thought

Industrial Thought has appointed Mike Baker as Group Managing Director, aiming to enhance its services in securities taxation and corporate event data.

By Imee Dequito • 2 min read • Wed, 9th Oct 2024
UK faces significant IT skills shortage reveals new report
Edge Computing

UK faces significant IT skills shortage reveals new report

Hyve Managed Hosting's 2024 report reveals a severe skills shortage in the UK's IT sector, impacting 81% of businesses amid rapid technological advancement.

By Shannon Williams • 3 min read • Wed, 9th Oct 2024
Three reasons why domains are a secret weapon for Aussie businesses
Marketing Technologies

Three reasons why domains are a secret weapon for Aussie businesses

In an increasingly digital world, Australian businesses must recognise the power of memorable domain names to enhance brand presence and improve security.

By Ram Mohan • 5 min read • Wed, 9th Oct 2024
NZ family businesses face challenges in digital transition
Digital Transformation

NZ family businesses face challenges in digital transition

Family-owned businesses in New Zealand face challenges in IT transformation, with 35% prioritising digital upgrades amid fears of disruption.

By Sean Mitchell • 3 min read • Tue, 8th Oct 2024
Rufaro Mtuwa steps into General Manager role at insignia
Customer Experience

Rufaro Mtuwa steps into General Manager role at insignia

Rufaro Mtuwa, a veteran of insignia, has been promoted to General Manager, where she will guide the Australian firm through its next growth phase.

By Imee Dequito • 2 min read • Wed, 25th Sep 2024
Tackling the gender gap in cybersecurity: Advancing women's participation and leadership
Unified Communications

Tackling the gender gap in cybersecurity: Advancing women's participation and leadership

On International Women in Cyber Day, initiatives aim to address the gender gap in cybersecurity, advocating for more women in leadership roles to drive diversity and innovation.

By Kavitha Mariappan • 4 min read • Fri, 30th Aug 2024
Xero offers up $20,000 to a trailblazing tech-focused small business
Partner Programmes

Xero offers up $20,000 to a trailblazing tech-focused small business

Xero is offering a NZD $20,000 prize to a tech-focused Kiwi small business through its Beautiful Business Fund competition, aiming to boost innovation.

By Bridget Snelling • 2 min read • Thu, 22nd Aug 2024