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Customer Success stories

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Women tech leaders urge shift from mentoring to sponsorship

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saas
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digital transformation
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erp
Women tech leaders say firms must move beyond mentoring to sponsorship, trust and reciprocity to keep women in the industry and drive growth.
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TestGorilla unveils AI fluency tests to reshape hiring

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hcm
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genai
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ai
TestGorilla rolls out AI fluency tests and simulations to help employers measure AI readiness as skills overtake experience in hiring.
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Women in tech: revealing diverse careers beyond code

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devops
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data science
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apm
Broadening tech career narratives beyond coding lets more women see paths that match their talents, ambitions and leadership potential.
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From listening to leading: Why the best customer strategies close the loop

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cx
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martech
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ai
In a world of inbox overload, winning customer strategies turn feedback into visible action, proving listening must lead to trust.
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Ivo opens London, New York hubs amid rapid AI growth

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digital transformation
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cx
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martech
Legal AI firm Ivo opens London and New York offices and plans to triple headcount, after 600% annual recurring revenue growth.
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Moving the goalposts: Why the CRO role needs a rebrand

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data analytics
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fintech
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partner programmes
Fintech must retire the heroic closer myth: today's CRO is a data-led architect of long-term, cross-functional revenue growth.
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Expanding technology leadership to include client services will accelerate digital adoption

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digital transformation
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ai
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cto
Recognising client services as tech leaders is key to driving digital adoption, managing change and turning tools into tangible value.
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Revenue analytics: How to use monetization data to drive value

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data analytics
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digital transformation
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cx
Technology firms are turning to revenue analytics, using real-time usage and entitlement data to sharpen pricing and unlock new growth.
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OutSystems Elevate revamps global partner rewards model

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digital transformation
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partner programmes
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lcnc
OutSystems launches Elevate partner programme, tying rewards to AI skills, customer outcomes and market impact via a new Earned Level model.
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Unit4 makes Success4U default model for ERPx delivery

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digital transformation
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cx
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martech
Unit4 makes its Success4U subscription the default model for ERPx and ERP delivery, promising faster, more predictable SaaS rollouts.
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Ultimo names Philip Neal Chief Revenue Officer role

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manufacturing
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cx
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martech
Ultimo appoints Philip Neal as Chief Revenue Officer to drive global growth and AI-augmented EAM strategy across North America, EMEA and APAC.
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KnowBe4 appoints Kelly Morgan as Chief Customer Officer

Last month
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cloud security
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cx
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phishing
KnowBe4 appoints former DocuSign executive Kelly Morgan as chief customer officer to steer global client strategy amid rising AI security risks.
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Selector raises USD $32m to boost AI observability push

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devops
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digital transformation
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apm
Selector raises USD $32m at a USD $375m valuation to expand its AI-driven observability platform and accelerate global enterprise growth.
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monday.com boosts AI-first partner drive with new perks

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saas
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crm
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digital transformation
monday.com expands its global partner drive with AI incentives, new reseller paths and an upgraded platform to boost channel-led growth.
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Seismic & Highspot to merge in AI sales software deal

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data analytics
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digital transformation
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erp
Seismic to merge with Highspot, uniting rival sales enablement platforms in an AI-first deal with Permira to remain controlling shareholder.
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Contented raises NZD $4.1m to fuel AI expansion

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crm
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data analytics
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digital transformation
Christchurch AI startup Contented raises NZD $4.1m seed round to grow its meeting-minutes platform and push into Australia, UK and US.
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Percona maps 2026 growth with new tech & leadership

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virtualisation
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hybrid cloud
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digital transformation
Percona sets out its 2026 growth plan with fresh leadership, new PostgreSQL security tech and expanded support for Valkey users.
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SciLeads to create 60 remote roles in life sciences tech

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saas
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data analytics
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hybrid & remote work
Belfast tech firm SciLeads will create 60 fully remote roles over three years as it scales its life sciences market intelligence platform.
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Omnissa honours global innovators in digital workspaces

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digital signage
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digital transformation
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hcm
Omnissa launches annual awards spotlighting customer-led innovation in digital workspaces across healthcare, government, travel and finance.
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Maestra's US customer base surges as brands ditch Klaviyo

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digital transformation
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cx
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martech
Maestra's US customer base jumps 144% as DTC brands abandon Klaviyo for a single platform spanning email, personalisation and paid media.