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AI tools reshape US consumer loyalty, Amperity says
Data Protection

AI tools reshape US consumer loyalty, Amperity says

As AI recommendations shape shopping, 63% of US consumers say they would switch brands for a better offer, Amperity found.

By Sean Mitchell • 3 min read • Last month

Global Stories

Hospitality stories

Hospitality POS shifts to connected self-service platforms
Software-as-a-Service

Hospitality POS shifts to connected self-service platforms

Operators could lift spend and speed service as hospitality payments move from fixed terminals to connected platforms across venues.

By Sofiah Nichole Salivio • 4 min read • Last week
Most CX leaders see little AI impact, despite spend
Digital Transformation

Most CX leaders see little AI impact, despite spend

Most firms are still increasing AI budgets, even as 57% of CX leaders say the technology has delivered little or no impact on operations.

By Sean Mitchell • 4 min read • This month
Powertec wins Nextivity APAC award for fourth year
Partner Programmes

Powertec wins Nextivity APAC award for fourth year

Demand for indoor mobile coverage is rising across Asia-Pacific as organisations seek more reliable communications inside large facilities.

By Sean Mitchell • 3 min read • This month
Quiq launches Verified Intelligence for enterprise AI
Software-as-a-Service

Quiq launches Verified Intelligence for enterprise AI

Enterprise buyers are demanding proof that AI agents can be audited, tested and constrained before they go live in customer service.

By Sean Mitchell • 4 min read • This month
BlueProof founders named finalists in entrepreneur awards
Fintech

BlueProof founders named finalists in entrepreneur awards

The Cambridge firm's shortlist place boosts its profile as it expands festival and public sector deployments, including work with the NHS.

By Sofiah Nichole Salivio • 4 min read • This month
FIFA World Cup fever: How to build lasting fan loyalty with event tech
Customer Relationship Management

FIFA World Cup fever: How to build lasting fan loyalty with event tech

Disconnected ticketing and membership systems are leaving clubs and tournaments with patchy fan data, weakening loyalty and repeat attendance.

By Louis Rogers • 4 min read • This month
Workers still turn first to voice, Mitel survey finds
Unified Communications

Workers still turn first to voice, Mitel survey finds

The survey points to costly delays and missed messages as staff juggle seven channels, with frontline workers saying voice remains quickest in urgent cases.

By Sofiah Nichole Salivio • 4 min read • This month
Checkout.com partners Agoda on travel payments using AI
Fintech

Checkout.com partners Agoda on travel payments using AI

The deal aims to cut failed bookings and speed supplier payouts across Agoda's global travel network, where cross-border payments are complex.

By Joseph Gabriel Lagonsin • 3 min read • This month
Zyxel launches outdoor WiFi 6 gear for managed providers
Network Infrastructure

Zyxel launches outdoor WiFi 6 gear for managed providers

Managed service providers now have a quicker way to extend WiFi outdoors, as Zyxel's new bridge reaches 5km without extra cabling.

By Sofiah Nichole Salivio • 4 min read • Last month
MobileCorp wins Nextivity elite partner status in Australia
Network Infrastructure

MobileCorp wins Nextivity elite partner status in Australia

The tie-up gives Australian businesses more access to indoor mobile coverage tools as demand rises for connected buildings and sensor systems.

By Sofiah Nichole Salivio • 4 min read • Last month

Stories from Other Regions

Hospitality stories

TD Merchant Solutions launches Clover platform in Canada
Software-as-a-Service

TD Merchant Solutions launches Clover platform in Canada

Canadian small businesses will gain bundled payments and management tools as TD folds Clover point-of-sale devices into its merchant services.

By Karen Joy Bacudo • 3 min read • Last week
Nambiar Group unveils new site, sets 10,000 staff goal
Enterprise Resource Planning

Nambiar Group unveils new site, sets 10,000 staff goal

The rebrand aims to sharpen the group's identity as it pursues a 10,000-strong global workforce across businesses from software to property.

By Sofiah Nichole Salivio • 4 min read • Last week
Vercel signs Mercedes-AMG PETRONAS Formula One deal
Software-as-a-Service

Vercel signs Mercedes-AMG PETRONAS Formula One deal

The partnership gives Mercedes-AMG PETRONAS a new digital platforms partner as Formula One teams court technology firms for more than logo space.

By Sofiah Nichole Salivio • 4 min read • This month
UK to allow digital ID apps for alcohol age checks
Data Protection

UK to allow digital ID apps for alcohol age checks

Certified apps could spare shoppers from carrying passports or driving licences as the UK moves to widen alcohol age checks from autumn 2026.

By Sofiah Nichole Salivio • 4 min read • This month
MYOB data points to pause in small business hiring
MYOB

MYOB data points to pause in small business hiring

Weaker demand and rising wage costs are leaving most SMEs in a holding pattern, with few planning to add staff over the next year.

By Karen Joy Bacudo • 4 min read • Last month
Gamma targets small firms with PCI payment security
Unified Communications

Gamma targets small firms with PCI payment security

Small firms taking card payments by phone face fraud, chargeback and compliance risks that Gamma says have been overlooked.

By Mark Tarre • 4 min read • Last month