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Closing the AI gap in hospitality: Why hotels need industry-trained intelligence, not guesswork
Data Analytics

Closing the AI gap in hospitality: Why hotels need industry-trained intelligence, not guesswork

Hospitality needs AI trained on its own data, not generic models, to boost accuracy, increase revenue, and deepen guest understanding in a £550 billion market.

By Adam Harris • 6 min read • Wed, 19th Nov 2025

Global Stories

Hotels stories

Laundryheap pushes into four new markets worldwide
Customer Experience

Laundryheap pushes into four new markets worldwide

On-demand laundry platform Laundryheap has expanded into Colombia, Mexico, Malaysia and Scotland, as it accelerates its global rollout.

By Sofiah Nichole Salivio • 3 min read • Fri, 27th Feb 2026
TerraPay, Sabre expand instant cross-border payouts
Crypto

TerraPay, Sabre expand instant cross-border payouts

TerraPay and Sabre have struck a multi-year deal to power instant cross-border bank payouts for travel agencies, airlines and hotels.

By Catherine Knowles • 3 min read • Tue, 17th Feb 2026
IDeaS unveils hotel rate intelligence tool for APAC
Data Analytics

IDeaS unveils hotel rate intelligence tool for APAC

IDeaS launches Rate Data Advantage in APAC, promising hotels deeper real-time rate intelligence and sharper revenue decisions.

By Joseph Gabriel Lagonsin • 3 min read • Fri, 30th Jan 2026
Amperity unveils AI tools to personalise airline, hotel stays
Digital Transformation

Amperity unveils AI tools to personalise airline, hotel stays

Amperity debuts AI-powered tools for airlines and hotels, promising real-time personalised offers by unifying fragmented traveller data.

By Melania Watson • 4 min read • Thu, 18th Dec 2025
Philips unveils Ambilight TVs for hotels with gaming & AirPlay
Gaming

Philips unveils Ambilight TVs for hotels with gaming & AirPlay

Philips launches Ambilight-enabled MediaSuite TVs for hotels, featuring Google Cast, Apple AirPlay, and cloud gaming to enhance guest entertainment globally.

By Kaleah Salmon • 3 min read • Tue, 18th Nov 2025
AI adoption remains low as event planning roles & timelines shift
Digital Transformation

AI adoption remains low as event planning roles & timelines shift

A VenueNow survey finds AI adoption low in Australasian event planning, with 71% of corporate clients spending over five hours booking venues amid shifting roles.

By Kaleah Salmon • 4 min read • Thu, 6th Nov 2025
IDeaS Spotlight wins Skift award for data-driven hospitality
Data Analytics

IDeaS Spotlight wins Skift award for data-driven hospitality

IDeaS Spotlight has won the Skift IDEA Award for data-driven marketing, helping hospitality providers boost revenue through real-time demand insights.

By Melvin Hipolito • 3 min read • Wed, 13th Aug 2025
Exclusive: How APAC hotels are adopting AI & automation for growth
Customer Relationship Management

Exclusive: How APAC hotels are adopting AI & automation for growth

Asia Pacific hotels race to adopt AI and automation, aiming to boost revenues by up to 15% amid rising online competition and mobile-first travellers.

By Melania Watson • 5 min read • Fri, 18th Jul 2025
PIXI unveils AI platform to transform luxury travel content
Robotic Process Automation

PIXI unveils AI platform to transform luxury travel content

PIXI launches AI platform to transform luxury travel marketing, offering hotels and advisors instant access to curated, secure visual content globally.

By Jed Nykolle Harme • 5 min read • Sat, 21st Jun 2025
CommScope unveils AI-powered Wi-Fi 7 for all hotel types
Firewalls

CommScope unveils AI-powered Wi-Fi 7 for all hotel types

CommScope launches AI-powered Wi-Fi 7 solutions by RUCKUS Networks, offering tailored, high-speed connectivity for luxury to budget hotels worldwide.

By Jed Nykolle Harme • 4 min read • Tue, 17th Jun 2025
ClearCourse acquires Avon Data Systems to boost hospitality growth
Customer Relationship Management

ClearCourse acquires Avon Data Systems to boost hospitality growth

ClearCourse has acquired Avon Data Systems, enhancing its hospitality tech range with Rezcontrol to support over 450 UK hotels and boost sector growth.

By Kaleah Salmon • 4 min read • Thu, 12th Jun 2025

Stories from Other Regions

Hotels stories

Indian banks pivot loyalty points to travel experiences
Fintech

Indian banks pivot loyalty points to travel experiences

Indian banks are overhauling loyalty schemes, swapping cashback for travel, lounges and lifestyle perks to lure Gen Z and affluent cardholders.

By Karen Joy Bacudo • 4 min read • Fri, 16th Jan 2026
SMEs fight RBA plan to outlaw card surcharges
Payment Technologies

SMEs fight RBA plan to outlaw card surcharges

Australian SMEs step up a campaign against the RBA's proposed blanket ban on card surcharges, warning it will lift prices for all shoppers.

By Sean Mitchell • 5 min read • Wed, 10th Dec 2025
Investment Delivery Authority to accelerate AUD $50 billion boost
Hyperscale

Investment Delivery Authority to accelerate AUD $50 billion boost

New South Wales launches the Investment Delivery Authority to fast-track projects and boost AUD $50 billion in private investment annually, says Property Council.

By Shannon Williams • 3 min read • Wed, 17th Sep 2025
vaylens launches contactless EV charging payment solution UK-wide
Cartech

vaylens launches contactless EV charging payment solution UK-wide

vaylens has launched vaylensPay, a UK-wide contactless card payment terminal for EV charging, helping operators comply with new regulations and cut costs.

By Kaleah Salmon • 2 min read • Fri, 30th May 2025
Cybercriminals industrialise attacks on hospitality sector, report finds
Ransomware

Cybercriminals industrialise attacks on hospitality sector, report finds

Cybercriminals increasingly target Australia's hospitality sector, exploiting digital gaps with sophisticated attacks and dark web services, Trustwave warns.

By Melania Watson • 4 min read • Thu, 22nd May 2025