Global Stories

Zendesk launches AI-powered voice agents & analytics upgrades

Zendesk unveils AI-powered Voice Agents and advanced analytics, aiming to boost customer service efficiency and reach USD $200m AI revenue this year.

By Sean Mitchell • 4 min read • Thu, 9th Oct 2025

Digital Transformation

Paying a fortune to comply with software licences? Time for enterprises to rethink their ITAM strategy

Enterprises struggle with costly software licence compliance, spending over USD $100k yearly; many now shift from Oracle Java to cheaper, open-source alternatives.

By Simon Taylor • 4 min read • Wed, 8th Oct 2025

Hyperscale

Greenbox acquires EraseIT to boost e-waste & IT recycling

Greenbox Group has acquired EraseIT to bolster e-waste reduction and IT recycling, enhancing circular economy efforts across Australia and New Zealand.

By Melania Watson • 4 min read • Tue, 23rd Sep 2025

Digital Transformation

Calero launches SaaS tool to cut costs & tackle shadow IT

Calero has launched a new SaaS management tool to help IT leaders cut costs and tackle shadow IT by improving visibility, control, and optimisation of cloud apps.

By Shannon Williams • 3 min read • Fri, 8th Aug 2025

Artificial Intelligence

Lenovo unveils TruScale DaaS for sustainability, cost savings

Lenovo unveils TruScale DaaS for Sustainability, a subscription model helping enterprises cut IT costs up to 35% and reduce carbon emissions with circular IT.

By Jed Nykolle Harme • 4 min read • Thu, 7th Aug 2025

Firewalls

Rapid7 integrates Active Patching for automated risk mitigation

Rapid7 launches Active Patching, an automated feature in Exposure Command, to speed up vulnerability fixes and reduce risks using Automox technology.

By Melvin Hipolito • 3 min read • Tue, 29th Jul 2025

Hybrid Cloud

Oracle Java audits push firms to open-source, cost savings sought

A survey reveals 73% of firms faced Oracle Java audits, pushing 79% towards open-source Java to cut costs and ease compliance challenges globally.

By Jed Nykolle Harme • 5 min read • Tue, 22nd Jul 2025

Ransomware

Business context still missing in most cyber risk programmes

Most organisations still treat cyber risk as a technical issue, lacking alignment with business priorities despite growing cybersecurity pressures, finds new research.

By Melvin Hipolito • 4 min read • Mon, 21st Jul 2025

Virtualisation

Open-source Java migrations rise as audits cost firms USD $500,000+

Nearly 80% of firms plan to switch to open-source Java as audits over costs of USD $500,000+ fuel moves away from Oracle's complex licensing policies.

By Melania Watson • 4 min read • Wed, 16th Jul 2025

Digital Transformation

HP & Datacom unveil AI-powered platform for smarter IT management

HP and Datacom launch Datacom Insights, an AI-powered platform offering real-time IT device monitoring to aid hybrid work management and boost sustainability.

By Melania Watson • 3 min read • Wed, 9th Jul 2025

Fintech

Refresh smarter, spend smarter: Why flexible IT financing is on the rise

Australian businesses are shifting to flexible IT financing to stay agile, preserve cashflow, and keep technology current amidst rapid innovation and economic challenges.

By BPC Commercial • 4 min read • Thu, 26th Jun 2025

Digital Transformation

NTT DATA unveils AI driven Cisco infrastructure for global firms

NTT DATA launches AI-powered software defined infrastructure for Cisco, enhancing global firms' digital transformation with real-time optimisation and cost savings.

By Sean Mitchell • 3 min read • Wed, 11th Jun 2025

Software-as-a-Service

Deel hits USD $1 billion run rate milestone amid rapid growth

Deel surpasses USD $1 billion run rate in Q1 2025, highlighting rapid growth and global expansion less than six years after launching in New Zealand.

By Catherine Knowles • 3 min read • Wed, 4th Jun 2025

IT service management

Cloudhouse & ServiceNow join forces to boost IT governance

Cloudhouse partners with ServiceNow to boost IT governance via integrated Guardian platform, enhancing application compatibility and infrastructure visibility.

By Shannon Williams • 2 min read • Mon, 5th May 2025

Software Development

Azul launches JVM Inventory to accelerate Oracle Java migration

Azul launches JVM Inventory on its Intelligence Cloud to streamline Oracle Java migrations, easing compliance and cutting costs for enterprises.

By Sean Mitchell • 5 min read • Thu, 24th Apr 2025

Supply Chain

Sustainable IT strategies drive both savings & green goals

Organisations are boosting sustainability and savings by maximising IT device lifecycles, prioritising reuse, resale, and strategic asset recovery over disposal.

By Melvin Hipolito • 3 min read • Tue, 22nd Apr 2025

Data Protection

ThreatAware unveils Version 3.0 of its cyber security platform

ThreatAware has launched Version 3.0 of its CAASM platform, enhancing device visibility and security for organisations navigating fragmented IT landscapes.

By Catherine Knowles • 3 min read • Thu, 3rd Apr 2025

Stories from Other Regions

Supply Chain

Climate reporting standards put IT emissions under close scrutiny

New climate reporting standards spotlight IT emissions, pressuring firms to track every device's carbon impact for accurate sustainability disclosures.

By Sean Mitchell • 4 min read • Fri, 14th Nov 2025