IT support stories
The tour operator can now automatically resolve simple queries through bots while prioritising more challenging queries.
Ash Ramanayake, who is the Country Manager for SPAC at Milestone Systems, joins us today to give us an update on Milestone Systems. .
Digital workplace leaders can implement shared applications and practices to drive better business outcomes, Gartner reveals.
Prioritising the use of AR can help training and staff onboarding and offers a long-term business solution to closing skills gaps.
Sophos research reveals how AvosLocker ransomware exploits AnyDesk to launch attacks, bypassing security controls.
Tech support scams are the top phishing threat to consumers, according to a report by NortonLifeLock's global research team.
The latest issue comes after planned maintenance on Kiwibank's IT systems in the early hours of Sunday morning.
Poly's account manager for New Zealand, Laura Peddie, discusses the impact of remote working on the headset sector in an exclusive interview with TechDay.
The role of the IT department is becoming increasingly important, with new research finding 90% of workers needing more IT support when working from home.
The security and scalability of software and tools used to support remote working is being called into question by many IT leaders.
Tecala, an Australian tech services provider, talks about its primary focuses, solutions, and resources in the ANZ market.
Irish IT services firm Evros is set to open a 24/7 operations centre in Auckland, enhancing global support and boosting local employment.
New AP uses AI to support 802.11ax, Mist Edge delivers microservices agility to the campus, and introducing AI integrated support.
CSG's recent survey has shown that SMBs are outsourcing their IT support at an increasing rate, showing opportunity for providers of IT services.
Rimini Street lands essential IT contract with ANZ's James Pascoe, bolstering service for over 730 retail outlets.
Green Light has hired Kumar Swaminathan as the new Business Development Manager for New Zealand, praising his professional network and skills.
Neo4j has announced a service delivery alliance with Deloitte Consulting Southeast Asia for a range of services to customers within the region.
TeamViewer is launching its new Australia and New Zealand office in Adelaide, coinciding with the company's 10th anniversary in the country.
Likewize acquires Optus subsidiary and secures 15-year partnership, expanding its device insurance services in Australia.
SEEK's Employment Report reveals top job opportunities in New Zealand with ICT roles offering an average salary of $92,700.
