IT support stories
ScreenCloud adds remote control tools for Amazon Signage Stick, letting IT teams manage multi-site digital signage without on-site visits.
ControlUp has launched a multi-tenant digital experience platform and partner programme to help MSPs automate IT, boost CX and grow revenue.
Rimini Street pitches Agentic AI ERP and Smart Path savings as CIOs delay costly Oracle and SAP upgrades amid rising budget pressure.
TeamViewer boss Oliver Steil says 2026 will mark AI's shift from hype to Monday-morning results, human-centric workflows and trusted autonomy.
SOTI predicts AI, automation and on-device intelligence will overhaul how Australian retailers, logistics and healthcare manage mobility by 2026.
ServiceNow buys AI assistant specialist Moveworks to create a single conversational 'front door' into automated workflows across the enterprise.
SonicWall launches AI chat, unified search and tutorials to speed self-service support while keeping traditional help channels in place.
Riverbed launches Aternity Self-Service, an Agentic AI tool that automates diagnosis and fixes for common workplace IT issues.
ASUS and ASI Solutions will deliver over 8,500 rugged Flip/Touch Chromebooks to ACT public schools in a major 2026 hardware refresh.
Firms that embed AI in digital workplace tools are twice as likely to beat revenue goals, as gaps widen with slower-moving rivals.
Cohesity wins Cisco SolutionsPlus top partner award for 2025, recognised for growth, innovation and joint data protection and AI solutions.
Devolutions signs two-year ControlR sponsorship and plans native Remote Desktop Manager integration to deepen remote assistance tools.
Australia's Defence Department renews Kinetic IT deal, expanding ICT service desk and switchboard support to a national base contact centre.
West Midlands-based Hubtel IT boosts staff by 25% and targets 2026 turnover above GBP £2.5m as it doubles down on AI and cyber security.
Hubtel IT boosts staff by 25% and targets GBP £2.5m turnover as it ramps up AI and cyber security services for UK small businesses.
Australian SMEs face rising IT fragility as cloud-era misconfigurations, weak oversight and reactive support quietly erode resilience.
Boroondara selects Datacom Datascape to overhaul property, rates and permits systems, aiming for streamlined services and future AI automation.
SP Electricity North West halves SAP support costs and fixes chronic login woes after switching maintenance and SSO services to Rimini Street.
Automation, on-device AI and smarter device management are set to transform Canada's frontline industries and redefine digital operations by 2026.
Cegal boosts UK tech apprenticeships and mentoring with Microsoft-backed training to tackle IT skills gaps and fast-track new talent.
