Global Stories

AI boosts customer service happiness as global wellbeing falls

Global happiness falls to 58% in 2025, yet customer service satisfaction rises, boosted by growing trust in AI-powered support worldwide.

By Sean Mitchell • 4 min read • Thu, 12th Jun 2025

Hyperscale

AWS invites global startups to apply for AI accelerator with USD $1 million credits

AWS invites startups worldwide to join its 2025 Generative AI Accelerator, offering up to USD $1 million in credits, mentorship, and tech support.

By Melania Watson • 4 min read • Wed, 11th Jun 2025

Artificial Intelligence

AI reshaping traditional sectors like insurance & travel

Artificial intelligence is revolutionising the way sectors operate, and embracing the technology is now essential for unlocking its full potential.

By Shannon Williams • 4 min read • Tue, 10th Jun 2025

Virtualisation

Kubestronaut certification programmes drive cloud skills in Asia

The Cloud Native Computing Foundation's Kubestronaut programmes boost cloud native skills in Asia, recognising 280 certified professionals since November 2024.

By Sean Mitchell • 3 min read • Tue, 10th Jun 2025

Digital Transformation

Forrester reveals top emerging technologies set to drive value

Forrester highlights ten emerging technologies, including AI chips and digital twins, set to drive business value and boost efficiency by 2025.

By Sean Mitchell • 4 min read • Mon, 9th Jun 2025

Data Protection

Cloudflare earns global cross-border data privacy certification

Cloudflare has become one of the first firms certified under the Global Cross-Border Privacy Rules, enhancing its compliance with international data privacy standards.

By Jed Nykolle Harme • 3 min read • Wed, 4th Jun 2025

Data Protection

Cloudflare first to gain global certification for cross-border privacy

Cloudflare is among the first to gain global certification under new cross-border privacy standards set by nine governments to unify data protection.

By Melania Watson • 3 min read • Wed, 4th Jun 2025

Digital Transformation

Siemens & Hirano innovate battery machine with digital twin

Siemens and Hirano Tecseed partner to boost battery machine efficiency with digital twins, cutting defects and speeding up production in a growing EV market.

By Kaleah Salmon • 3 min read • Tue, 3rd Jun 2025

Digital Transformation

APAC Retailers Embrace AI Amid Shifting Consumer Preferences

Over a third of APAC consumers now use AI for shopping, boosting convenience and new brand discoveries, says Adyen's 2025 report.

By Sean Mitchell • 4 min read • Mon, 2nd Jun 2025

Network Infrastructure

APJ region accelerates AI adoption as Dell rolls out new innovations

Dell leads AI innovation surge in Asia Pacific and Japan, unveiling new tech and partnerships to drive adoption across industries and scale AI solutions.

By Moritz Florian • 5 min read • Fri, 30th May 2025

Hyperscale

Asia Pacific faces AI data centre gap despite booming demand

Asia Pacific faces a 15-25GW shortfall in AI-ready data centres by 2028 despite doubling capacity, due to power limits and evolving AI demands, CBRE warns.

By Shannon Williams • 3 min read • Fri, 30th May 2025

Unified Communications

Riverbed appoints Crighton to lead sales across Asia-Pacific

Riverbed appoints Paul Crighton as Vice President Sales for Asia-Pacific, boosting its AI-powered observability solutions in the region.

By Melvin Hipolito • 3 min read • Wed, 28th May 2025

Stories from Other Regions

Unified Communications

AI lifts customer service satisfaction as global happiness falls

Global happiness fell nearly 10 points to 58% in 2025, but AI-driven customer service satisfaction rose 5 points to 41%, says NiCE's report.

By Sean Mitchell • 4 min read • Thu, 12th Jun 2025

Partner Programmes

Jin Hui marks decade leading North Asia growth at Gallagher

Jin Hui celebrates 10 years at Gallagher, leading growth in China and North Asia with strong leadership as the company expands its regional presence.

By Melania Watson • 3 min read • Tue, 10th Jun 2025

Fintech

Moomoo launches in New Zealand, offering US trades from USD $0.99

Moomoo launches in New Zealand, offering unlimited US trades from USD $0.99 and 24-hour access to over 22,000 stocks and ETFs across global markets.

By Sean Mitchell • 3 min read • Mon, 9th Jun 2025

Digital Transformation

GoTo Financial completes Jakarta cloud move with Alibaba Cloud

GoTo Financial has completed migrating its infrastructure to Alibaba Cloud's Jakarta data centres, boosting data sovereignty and service efficiency for over 20 million users.

By Sean Mitchell • 3 min read • Fri, 6th Jun 2025

Hyperscale

Japan's first NVIDIA DGX-Ready liquid-cooled data centre certified

Japan's first liquid-cooled data centre at Princeton Digital Group's TY1 campus has earned NVIDIA's DGX-Ready certification for advanced AI workloads.

By Kaleah Salmon • 3 min read • Fri, 6th Jun 2025

DevOps

Japan Airlines adopts cloud platform to boost maintenance

Japan Airlines is upgrading its aircraft maintenance with IFS Cloud, aiming to enhance operational efficiency and support future growth through AI-driven technology.

By Kaleah Salmon • 3 min read • Thu, 5th Jun 2025