TelcoNews US - Telecommunications news for ICT decision-makers
United States

Organisational culture Stories

Global Stories

Organisational culture stories

Asia-Pacific firms urged to govern AI agents better
Data Protection

Asia-Pacific firms urged to govern AI agents better

Governance gaps are exposing firms to higher AI agent risks, as most now use them daily and many lack policies to control access.

By Sean Mitchell • 5 min read • Last week
DigiCert wins Great Place To Work status in six countries
Digital Transformation

DigiCert wins Great Place To Work status in six countries

The award could aid recruitment as the security company expands its certified workplaces across North America, Europe, Africa, Asia and Australia.

By Mark Tarre • 3 min read • Last week
Scaling globally requires more than cloud capacity
Software-as-a-Service

Scaling globally requires more than cloud capacity

Tech firms risk costly expansion failures if they copy a global playbook without adapting products, payments and support to local markets.

By Miranda Guliashvili • 6 min read • Last week
Most CX leaders see little AI impact, despite spend
Digital Transformation

Most CX leaders see little AI impact, despite spend

Most firms are still increasing AI budgets, even as 57% of CX leaders say the technology has delivered little or no impact on operations.

By Sean Mitchell • 4 min read • This month
UK mid-market AI pilots stall despite high confidence
Digital Transformation

UK mid-market AI pilots stall despite high confidence

Weak data and governance are leaving most UK mid-market AI projects stuck in pilots, despite 91% of firms saying they are ready to scale.

By Joseph Gabriel Lagonsin • 4 min read • This month
employees value autonomy over workplace technology
Digital Transformation

employees value autonomy over workplace technology

Employees are prioritising control and flexibility, suggesting heavy investment in digital tools may not improve workplace experience on its own.

By Sofiah Nichole Salivio • 4 min read • This month
Marketing leaders struggle to prove creative value
Marketing Technologies

Marketing leaders struggle to prove creative value

A global survey found 62% of Fortune 500 marketing leaders cannot prove creative spend is worth it, risking budget cuts.

By Regine Laguilles • 4 min read • This month
Why internal mobility is APAC'S broken growth engine
Productivity

Why internal mobility is APAC'S broken growth engine

Employees across APJ are missing clear career pathways, fuelling attrition, slower hiring and weaker leadership pipelines as internal mobility stalls.

By Brenton Smith • 5 min read • This month

Stories from Other Regions

Organisational culture stories

Singapore launch urges reading to tackle AI misinformation
Generative AI

Singapore launch urges reading to tackle AI misinformation

Only four in 10 Singapore professionals say they can spot AI misinformation, prompting a year-long reading drive for better judgement.

By Sofiah Nichole Salivio • 5 min read • Last week
Westcon-Comstor earns New Zealand Great Place To Work
Hybrid Cloud

Westcon-Comstor earns New Zealand Great Place To Work

The certification comes as New Zealand tech employers battle skills shortages, with staff praising support, inclusion and career development.

By Sean Mitchell • 4 min read • Last week
AI should redesign offices for concentration, Bureau says
Digital Transformation

AI should redesign offices for concentration, Bureau says

Poorly designed offices are costing UK businesses an estimated GBP £488 billion a year as firms chase AI gains without tackling distractions.

By Sofiah Nichole Salivio • 4 min read • Last week
With AI having entered the consultation room, governance matters more than ever
Data governance

With AI having entered the consultation room, governance matters more than ever

AI tools are already being used in Australian clinics, but weak oversight could turn helpful alerts into avoidable patient harm.

By Dr Monica Trujillo • 3 min read • Last week
OneTeam IT marks five years of merger & wider roots
Disaster Recovery

OneTeam IT marks five years of merger & wider roots

Customers now expect support across cloud, security and AI as the Sydney-based group uses its broader footprint to meet changing needs.

By Joseph Gabriel Lagonsin • 4 min read • Last week
HRLocker launches free HR community for Irish SMEs
Software-as-a-Service

HRLocker launches free HR community for Irish SMEs

The free forum aims to ease burnout and compliance risks for small Irish employers, with 99.5 per cent of surveyed SMEs reporting exhaustion.

By Karen Joy Bacudo • 4 min read • Last week
Canadian workers feel guilty about using AI at work
Data Protection

Canadian workers feel guilty about using AI at work

More than half of Gen Z staff feel guilty using AI at work, as a new survey found many Canadians hide its use from employers.

By Sofiah Nichole Salivio • 4 min read • This month
Cyber risk is no longer an IT issue, it's a leadership issue
Data Protection

Cyber risk is no longer an IT issue, it's a leadership issue

Almost half of Irish businesses faced at least one cyber attack last year, exposing hidden costs that can hit operations, cash flow and trust.

By Richard O ‘Dwyer • 4 min read • This month
Livingston James promotes Mark Lewis to Chief Executive
Data Analytics

Livingston James promotes Mark Lewis to Chief Executive

Employee-owned Livingston James is keeping succession internal as it expands into specialist finance and overseas markets amid firm demand.

By Karen Joy Bacudo • 5 min read • This month
UK businesses lose GBP £67 billion on failed AI work
Digital Transformation

UK businesses lose GBP £67 billion on failed AI work

Poor oversight is leaving large UK firms to write off GBP £67 billion a year from failed AI and transformation projects.

By Sean Mitchell • 4 min read • This month