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Small Business (SMB) stories

Human Interest flags unexpected retirement plan fees
Human Capital Management

Human Interest flags unexpected retirement plan fees

Unexpected fees are pushing some US small businesses to cut retirement perks, as a survey found higher costs and more admin burden.

By Karen Joy Bacudo • 4 min read • Yesterday
OpenAI expands ChatGPT ads with self-serve manager
Data Protection

OpenAI expands ChatGPT ads with self-serve manager

US advertisers can now buy ChatGPT placements directly, as OpenAI adds self-serve tools, click-based bidding and better measurement.

By Mark Tarre • 3 min read • Yesterday
Alkami report shows digital banking gaps at US banks
Data Analytics

Alkami report shows digital banking gaps at US banks

High abandonment rates and thin business tools are blunting banks’ digital gains even as customer adoption of online services rises.

By Karen Joy Bacudo • 4 min read • Yesterday
Koddi adds TV advertising through Comcast's Universal Ads
Marketing Technologies

Koddi adds TV advertising through Comcast's Universal Ads

Mid-sized brands will gain easier access to premium streaming inventory as Koddi ties TV buying and commerce media into one system.

By Sofiah Nichole Salivio • 4 min read • 3 days ago

Global Stories

Small Business (SMB) stories

Tech Mahindra deepens UKG partnership in North America
Software-as-a-Service

Tech Mahindra deepens UKG partnership in North America

The tie-up could speed adoption of workforce software among North American retailers and manufacturers seeking tighter payroll and scheduling control.

By Mark Tarre • 4 min read • 2 days ago
Irish SMEs unprepared for EU pay transparency rules
Human Capital Management

Irish SMEs unprepared for EU pay transparency rules

Most Irish SMEs could face compliance trouble as only 4% say they are fully ready for EU pay transparency rules, a survey found.

By Mark Tarre • 4 min read • 2 days ago
ICBA names six firms to ThinkTECH accelerator cohort
Data Analytics

ICBA names six firms to ThinkTECH accelerator cohort

Community banks will test tools for fraud, payments and compliance as ICBA brings six firms into its eleventh ThinkTECH accelerator class.

By Karen Joy Bacudo • 3 min read • 3 days ago

Stories from Other Regions

Small Business (SMB) stories

Reliance Bank picks Temenos SaaS for digital overhaul
Digital Transformation

Reliance Bank picks Temenos SaaS for digital overhaul

The switch should let Reliance Bank cut costs, speed up launches and modernise ageing systems without building a larger in-house tech stack.

By Karen Joy Bacudo • 4 min read • 2 days ago
UK SMEs fear cyber attacks most, Hiscox survey finds
Physical Security

UK SMEs fear cyber attacks most, Hiscox survey finds

Sleep loss and costly cover gaps are leaving most UK small firms exposed, as 77% say they do not understand cyber insurance.

By Joseph Gabriel Lagonsin • 5 min read • 2 days ago
Axis Bank launches AI tools for business account compliance
Digital Transformation

Axis Bank launches AI tools for business account compliance

Business customers should see faster, paperless compliance checks as the lender rolls out AI to cut rework, delays and branch visits.

By Karen Joy Bacudo • 4 min read • 2 days ago
Indonesia, China launch cross-border QR payments link
Crypto

Indonesia, China launch cross-border QR payments link

Travellers and small merchants in Indonesia and China can now use domestic e-wallets across both markets, widening QR payment acceptance.

By Karen Joy Bacudo • 4 min read • 2 days ago
Optus launches free cyber readiness programme for SMEs
Malware

Optus launches free cyber readiness programme for SMEs

Survey data showing 35% of small firms hit by cyberattacks has prompted a free Optus scheme to help businesses prepare and respond.

By Joseph Gabriel Lagonsin • 3 min read • 3 days ago
Win an Audi RS3 or $100,000 Cash: VentraIP Launches Its Biggest MEGAMay Giveaway Yet
Customer Experience

Win an Audi RS3 or $100,000 Cash: VentraIP Launches Its Biggest MEGAMay Giveaway Yet

Australian businesses renewing .au domains this May could land an Audi RS3 or GBP £100,000, as VentraIP widens discounts across hosting and email.

By Thomas Thatcher • 2 min read • 3 days ago
Exclusive: Zoho's Chief Cyber Evangelist on why MFA alone is not enough
Multi-factor authentication

Exclusive: Zoho's Chief Cyber Evangelist on why MFA alone is not enough

AI security optimism is running ahead of readiness, as most Canadian organisations still lack zero trust and full access visibility.

By Jake MacAndrew • 4 min read • 3 days ago
Baxter Freight wins B Corp certification in Nottingham
Human Capital Management

Baxter Freight wins B Corp certification in Nottingham

The certification will help the Nottingham logistics firm signal lower-emission supply-chain work and ethical standards to customers and suppliers.

By Mark Tarre • 3 min read • 3 days ago
Pipedrive launches Sydney data centre for Australian users
Customer Relationship Management

Pipedrive launches Sydney data centre for Australian users

Australian sales teams should see faster response times as the CRM shifts local customer data onshore to meet residency demands.

By Sean Mitchell • 3 min read • 3 days ago
Australian SMEs await Budget on investment & hiring
Manufacturing

Australian SMEs await Budget on investment & hiring

Many small businesses may delay investment and hiring unless the Federal Budget delivers tax relief and help with rising costs.

By Karen Joy Bacudo • 4 min read • 3 days ago