User experience (UX) stories
Agentic AI is set to revolutionise SaaS customer service by autonomously resolving 80% of common issues, transforming user experience by 2029.
Spirent unveils Landslide E20 OTA, an automated platform for real handset testing across 4G, 5G, and Wi-Fi in controlled lab settings.
Datadog names Adrian Towsey as VP of Commercial Sales for APJ to boost growth amid rising cloud and AI tech demand in the region.
Herefordshire's TSD and Perplex Digital have won top awards at the Umbraco Awards 2024 for their innovative eCommerce platforms and AI integrations.
Businesses can harmonise user experience and cybersecurity through identity and access management, ensuring seamless yet secure digital interactions.
Amplitude unveils AI Agents to automatically analyse user data and suggest product optimisations, helping businesses improve conversion and engagement efficiently.
Taboola launches DeeperDive, an AI answer engine on publisher sites, helping monetise content and boost user engagement amid rising AI search challenges.
Apple launches macOS Tahoe 26, featuring a sleek new design, enhanced Continuity, smarter Spotlight, and expanded AI tools for a seamless Mac experience.
Apple unveils iOS 26 with a Liquid Glass design, smarter Apple Intelligence, and updates to CarPlay, Wallet, Messages, and core apps. Free from iPhone 11.
SAP Concur launches an AI-powered travel solution for ANZ, streamlining corporate trips with automation, predictive costs, and sustainability insights.
Cosmetic UI updates to Decidr's Ava led to a 243% surge in Edible Beauty orders, boosting revenue and engagement without changing its AI capabilities.
Experts warn that many so-called AI SaaS products are merely basic HTML wrappers over public LLM APIs, offering little value beyond free ChatGPT access.
Capture Expense has unveiled a platform tailored to Irish firms, simplifying expense management and ensuring compliance with Irish Revenue's rules.
HOYTS won the 2025 Australian Web Award for its innovative cinema mobile app, praised for enhancing user experience and digital engagement.
Nearly 8 in 10 Canadians would stop using a company after a data breach, with many seeing AI as a risk to their personal data and trust.
Fintechs face tough scaling challenges amid market consolidation; data-driven strategies and strong trust are key to surviving and thriving.
Kleinanzeigen has launched a new retail media network using Kevel's API platform, enhancing ad targeting for its 700m monthly German users.
Genesis Energy will implement Workday's cloud finance system to support its NZD $1 billion investment in renewables and modernise financial operations.
From 28 June 2025, UK digital businesses trading with the EU must comply with the European Accessibility Act, ensuring online services are accessible to all users.
Melbourne startup PropApp launches a new property app to help Australian homeowners connect with trusted agents, prioritising privacy and tailored support in Victoria.
