User experience (UX) Stories - Page 65

Global Stories

User experience (UX) stories

Genesys optimises customer journeys with new solution

Genesys is expanding its existing orchestration capabilities with deeper customer journey analytics in order to enable businesses to be more people-centric.

By Catherine Knowles • 3 min read • Thu, 16th Jun 2022

Multi-cloud

Cisco unveils new cloud-managed networking offerings

Cisco has announced new cloud management capabilities that offer a unified experience across the Cisco Meraki, Cisco Catalyst and Cisco Nexus portfolios.

By Zach Thompson • 3 min read • Wed, 15th Jun 2022

Cloud Security

LastPass appoints Karim Toubba as CEO

Karim Toubba, a cloud security veteran, has been appointed as the CEO of LastPass as it separates from GoTo and increases its investment.

By Zach Thompson • 2 min read • Fri, 29th Apr 2022

Digital Transformation

What about us? Why user experience should be integral to your digital transformation program this year

COVID-19 has accelerated digital initiatives in Australian businesses, but users are still lagging behind, says PwC report.

By Clarence Dent • 4 min read • Thu, 14th Apr 2022

Data Analytics

Trends for the modern workplace in 2022 and beyond

As hybrid work becomes the norm attention is turning to how to maintain productivity and culture with a geographically dispersed workforce.

By Brett Murray • 4 min read • Thu, 24th Mar 2022

Customer Relationship Management

Five ways to deliver the total experience to customers

It's a question that's been pondered over the decades, shrouded in mystery. How can organisations give customers what they really want?.

By Dustin Laidsaar • 5 min read • Thu, 24th Mar 2022

Power / Energy

New technology from OPPO extends the life of lithium batteries

OPPO's Battery Health Engine extends the life of lithium batteries for better user experience and environment sustainability.

By Ryan Morris-Reade • 3 min read • Tue, 22nd Mar 2022

AR, VR & Metaverse

Video: 10 Minute IT Jams - An update from Comvita on new Microsoft collaboration

Comvita collaborates with Microsoft to introduce interactive sensory experiences for consumers in the Asia-Pacific region - TechDay.

By Staff Writer • 1 min read • Fri, 25th Feb 2022

Supply Chain

'Evidence and escalate' is the new mantra for taking ANZ businesses digital

To do digital experience properly, we - as enterprise IT teams and network professionals - need to get on the front foot.

By Mike Hicks • 5 min read • Thu, 10th Feb 2022

DevOps

Empowering security teams to be UX innovators

When development, security and operations teams collaborate, they can deliver system reliability and exceed customer expectations.

By Gregg Ostrowski • 6 min read • Mon, 24th Jan 2022

Digital Transformation

Employee experience to take on even greater importance in 2022

Digital platforms enable small businesses in Asia Pacific to become micro-multinational enterprises, engaging in cross-border operations for global buyers.

By Catherine Knowles • 4 min read • Wed, 12th Jan 2022

Digital Initiatives

TX strategy crucial in transforming Govt services, report finds

By 2023, at least 85% of governments without a total experience (TX) strategy will fail to successfully transform government services, according to Gartner.

By Catherine Knowles • 3 min read • Fri, 31st Dec 2021

Customer Relationship Management

How modern technology solutions help insurers provide a better customer experience

In a market that values hyper-personalisation, customer and user experience are crucial for insurers to stay competitive.

By Yannick Giguère • 3 min read • Wed, 15th Dec 2021

Cloud Services

F5 extends Shape Security portfolio to protect against account takeover attacks

F5 has announced multiple security offerings with the intention of helping to safeguard digital experiences with comprehensive account takeover protection.

By Catherine Knowles • 4 min read • Thu, 9th Dec 2021

Supply Chain

OpenText expands capabilities in latest Cloud Editions release

OpenText is adding new capabilities to its Business Network Cloud as part of the Cloud Editions 21.4 launch at OpenText World.

By Ryan Morris-Reade • 3 min read • Fri, 12th Nov 2021

Unified Communications

Video: 10 Minute IT Jams - The rundown on Poly's headsets

Poly's account manager for New Zealand, Laura Peddie, discusses the impact of remote working on the headset sector in an exclusive interview with TechDay.

By Nick Forrester • 5 min read • Mon, 6th Sep 2021

Stories from Other Regions

User experience (UX) stories

Crypto

Everything you need to know about the Open Metaverse

A dive into the the true Metaverse that will give back users control of their own content, identity, data and avatar.

By Nicole Upchurch • 4 min read • Wed, 13th Apr 2022

Clean technologies

Koala appoints Emma Pudney as Chief Technology Officer

Koala, an Australian furniture company, hires Emma Pudney as CTO. She aims to expand online offerings, encourage sustainability, and advocate for women in tech.

By Zach Thompson • 2 min read • Fri, 8th Apr 2022