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User experience (UX) Stories - Page 7

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User experience (UX) stories

Blackpepper deploys Fastly WAF to protect eCommerce
Firewalls

Blackpepper deploys Fastly WAF to protect eCommerce

Checkout attacks and traffic spikes are being absorbed automatically, helping Blackpepper keep retail sites online and revenue flowing.

By Mark Tarre • 4 min read • Last month
8x8 wins Gold for Engage at New York design awards
Software-as-a-Service

8x8 wins Gold for Engage at New York design awards

Customer-facing staff may handle chats and calls more easily after 8x8 Engage won Gold at the NY Product Design Awards.

By Sean Mitchell • 3 min read • Last month
Atlassian adds AI Remix & partner agents to Confluence
Data Analytics

Atlassian adds AI Remix & partner agents to Confluence

The new tools let teams turn Confluence pages into charts, prototypes and presentations without manual copying, cutting friction for users.

By Catherine Knowles • 3 min read • Last month
Kyndryl launches AI Digital Twin for the workplace
Data Analytics

Kyndryl launches AI Digital Twin for the workplace

Downtime at large employers could fall as the new system flags workplace IT faults before staff are disrupted.

By Catherine Knowles • 3 min read • Last month
LoopMe launches Chartboost Direct for app publishers
Gaming

LoopMe launches Chartboost Direct for app publishers

As web traffic falls, the new system aims to help app publishers tap brand budgets directly without changing their ad tech stack.

By Catherine Knowles • 4 min read • Last month
8B & PayU link UPI to Central Asia travel payments
Fintech

8B & PayU link UPI to Central Asia travel payments

Indian travellers in Central Asia will soon be able to pay merchants with UPI, easing checkout friction across Kazakhstan, Uzbekistan and Kyrgyzstan.

By Karen Joy Bacudo • 4 min read • Last month
Thryv urges small businesses to boost AI search visibility
Digital Transformation

Thryv urges small businesses to boost AI search visibility

Better online listings and reviews could help small businesses appear in AI recommendations as customers increasingly use chatbots to find local providers.

By Shannon Williams • 5 min read • Last month
PayPal brings payment links to Canva's 265 million
Software-as-a-Service

PayPal brings payment links to Canva's 265 million

Creators and small businesses can now take payments inside Canva, reaching its 265 million users through PayPal-hosted checkout links and QR codes.

By Sean Mitchell • 3 min read • Last month
Arctic Wolf wins Gartner Customers' Choice for MDR
Cloud Security

Arctic Wolf wins Gartner Customers' Choice for MDR

Customer reviews have lifted Arctic Wolf to a top score in Gartner’s 2026 managed detection and response rankings, signalling buyer trust.

By Shannon Williams • 3 min read • Last month
Retail websites worst for accessibility, report finds
Customer Experience

Retail websites worst for accessibility, report finds

Disabled shoppers face repeated barriers online, as retail sites log 27% more accessibility errors than the average website, a report says.

By Shannon Williams • 4 min read • Last month

Stories from Other Regions

User experience (UX) stories

Spotify lets users switch video off across the platform
Marketing Technologies

Spotify lets users switch video off across the platform

Audio-only listening is now easier for millions of users as video controls roll out globally across Spotify's app and devices.

By Sofiah Nichole Salivio • 3 min read • Last month
Frasers AI assistant lifts online sales conversion by 25%
DevOps

Frasers AI assistant lifts online sales conversion by 25%

Early tests suggest conversational search is helping shoppers buy more quickly, with the new tool lifting online sales conversion by up to 25%.

By Sofiah Nichole Salivio • 3 min read • Last month
Why some teams adopt software and then stop using it
Document Management

Why some teams adopt software and then stop using it

Adoption often fades when a platform slows crews down, misses on-site pain points and adds more admin than it removes.

By Charle Cao • 6 min read • Last month
The biggest mistakes companies make when choosing management software
DevOps

The biggest mistakes companies make when choosing management software

Poorly chosen systems can slow projects, frustrate crews and leave construction firms paying for software that nobody uses.

By Charle Cao • 6 min read • Last month
New Zealanders fear online fraud & AI-driven scams
Surveillance

New Zealanders fear online fraud & AI-driven scams

Almost nine in 10 New Zealanders worry about online identity theft as Experian says fraud losses and AI scams are climbing.

By Catherine Knowles • 3 min read • Last month
Keeper adds browser isolation to privileged access
Firewalls

Keeper adds browser isolation to privileged access

The update lets administrators handle complex web tasks more securely, without losing recording, monitoring or control over file transfers.

By Shannon Williams • 4 min read • Last month
OnSite raises S$1.7 million to build AI for construction
DevOps

OnSite raises S$1.7 million to build AI for construction

The seed round will help the Singapore startup expand its team and cut costly site miscommunication in a sector hit by S$1.1 billion in annual inefficiencies.

By Kaleah Salmon • 4 min read • Last month
Vivek Agrawal launches Hindi album in virtual Oasis
AR, VR & Metaverse

Vivek Agrawal launches Hindi album in virtual Oasis

Listeners must navigate a self-built virtual world to hear Vivek Agrawal’s debut Hindi album, as artists test new ways to stand out online.

By Kaleah Salmon • 3 min read • Last month