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Workflow Automation stories

Workflow automation refers to designing, streamlining, executing, and automating a series of tasks so that they can be easily spread among people and technologies to fit business needs.

It can involve and be a part of coding patterns, CRM, Artificial Intelligence, ERP software and a variety of other technological fields relating to enterprise digitisation.

Workflow Automation is essential in today's rapidly changing tech landscape. Its overall goal is to optimise and streamline processes to create better business outcomes.
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Bolt Insights maps how AI will reshape research by 2026

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Bolt Insights predicts AI-driven, real-time insight, dynamic personas and a new strategist role for researchers will redefine the sector by 2026.
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Canon names Peter Saak to lead new EMEA print group

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Canon has named Peter Saak to head its renamed Integrated Printing & Services Group in EMEA, sharpening focus on services-led print.
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SEON posts rapid growth & raises USD $80m Series C

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SEON posts over 80% ARR growth, boosts API usage 250% and secures USD $80 million Series C to scale AI-powered fraud and AML platform.
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Prometheus Group buys Webalo to boost frontline AI

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Prometheus Group has bought Webalo to fuse AI asset management with frontline worker tools, promising real-time industrial data flows.
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Rimini Street honoured for agentic AI & client success

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Rimini Street secures multiple awards for agentic AI, customer service and leadership, as Hitachi Vantara client also earns industry honour.
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GitLab rolls out Duo AI Agent Platform for DevOps teams

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GitLab releases Duo AI Agent Platform to orchestrate AI across the full DevOps lifecycle, promising faster, governed software delivery.
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TeamViewer chief predicts AI’s practical turn by 2026

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TeamViewer boss Oliver Steil says 2026 will mark AI’s shift from hype to Monday-morning results, human-centric workflows and trusted autonomy.
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Instabase appoints Omkar Pendse to lead AI product push

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Instabase appoints Omkar Pendse to spearhead product and technology as it doubles down on AI workflow automation after $100 million raise.
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‘AI workslop’: Zapier survey finds AI delivers gains as well as costly corrections

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Zapier survey finds 92% of staff feel AI boosts productivity, yet workers spend hours each week fixing low-quality ‘AI workslop’ outputs.
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For Purpose backs Acredia in AI aged care software rebuild

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For Purpose Aged Care backs Acredia in an AI-driven rebuild of its aged care software platform, aiming to modernise systems nationwide.
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Xero rolls out AI analytics suite for small businesses

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Xero launches AI analytics across its platform, giving small firms dashboards, forecasts and scorecards once reserved for larger rivals.
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Newo.ai, IONOS launch AI receptionist for small firms

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Newo.ai and IONOS have launched a plug-and-play AI receptionist, promising SMEs 24/7 call handling, missed lead recovery and quick setup.
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AI & skills to reshape UK project management by 2026

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AI, sustainability and upskilling will transform UK project management by 2026, shifting managers from task delivery to strategic leadership.
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UK firms overconfident as AI integration badly lags

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UK companies ramp up AI spend but leave tools poorly integrated, stuck in “automation purgatory” and overestimating their digital maturity.
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Sage adds Copilot AI to Operations for supply chains

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Sage has embedded its Copilot generative AI into Sage Operations to surface supply chain risks earlier and cut manual fulfilment checks.
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Employment Hero launches Canada SMB Insight Engine

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Employment Hero launches a quarterly SMB Insight Engine to track Canadian small firms’ confidence amid hiring strain and burnout fears.
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Manhattan unveils AI agents across Manhattan Active suite

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Manhattan rolls out embedded AI agents across its Active suite, promising real-time automation and custom agent creation for retailers.
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FourKites forms advisory board to shape manufacturing tech

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FourKites has created a manufacturing advisory board of senior supply chain leaders to steer its product roadmap and AI-driven logistics tools.
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Five9 & Google Cloud launch unified AI contact centre CX

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Five9 and Google Cloud unveil a joint AI-powered CX platform, unifying contact centre workflows and customer data across all channels.
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UK CFOs put AI at heart of strategy & productivity push

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UK CFOs are ramping up AI investment and taking charge of digital strategy, betting on productivity gains if tools fit existing finance workflows.