Best Practice stories
Is there a market for hosted contact centre solutions? From basic PBX functionality to sophisticated call centre technology.
The adoption of SIP in New Zealand is slower than the rest of the world, with Australia reportedly two years ahead.
Annual conference sees record attendance as industry experts and leaders share insights on enhancing customer engagement and Contact Centre innovation.
Security concerns are a significant barrier to cloud adoption, particularly for enterprises handling sensitive data. Ensuring robust cloud security is critical.
CIOs must navigate a labyrinth of storage decisions to safeguard crucial data. Key considerations include vendor selection, hosted backups, and deduplication.
NZ govt launches $1.3m programme to boost global mindset among managers, aiming to bridge the leadership gap and spur economic growth.
Hours may as well be days in data recovery land. We want instantaneous back-up post systems outage and we want it now.
Symantec unveils new tools to amp up partners' marketing, promising increased demand and revenue for small and medium businesses.
New Plymouth District Council renews its data centre with Juniper, deploying advanced networking solutions to enhance service reliability for 70,000 residents.
OneNet engineers are among the first 10 globally to earn the new Certificate of Cloud Security Knowledge, setting a benchmark in cloud computing security.
TechnologyOne appoints Jennifer Johnson as Solutions Manager and celebrates a trio of accolades, including CEO Adrian Di Marco's top Australian ICT award.
Behavioural Targeting (BT) revolutionises online marketing by enabling advertisers to precisely reach target audiences, but raises significant privacy concerns.
Telecom NZ readies for the fibre era, poised to shape a digital future with over 25,000km of fibre, aligning with government's Ultra Fast Broadband plans.
BI trends soar as firms pursue smart consolidation and integration to sharpen decision-making and cut costs amidst economic challenges.
Fortinet clinches Frost and Sullivan's Asia Pacific Network Security Vendor of the Year, a nod to its market strides and innovation.
Ensuring projects align with business strategy is crucial. From PMOs to EPOs, learn how different project offices can maximise success and efficiency.
Outsourcing your IT systems can save costs and streamline resources, but choosing the right partner is crucial. Here's how to make the best selection.
Datacraft announces the strategic acquisition of Integral-Axon, aiming to become a dominant force in New Zealand's ICT services market.
New Zealand's fibre future looks bright, with the NZRFG ensuring ultra-fast networks reach Kiwis nationwide. Economic leaps are expected as access expands.
Symantec alerts on quake scam emails exploiting Canterbury disaster; urges verifying charity links to avoid cybercriminals' traps.