Process automation stories

Forrester warns that AI errors could cost B2B firms over USD $10 billion by 2026 due to unregulated tool use, while influencer spending and AI negotiation rise.

Former Metro Bank CIO Louise Leavey urges banks to view technology as a continuous evolution, embracing AI and automation to enhance finance services and resilience.

Newgen Software has been named a 'Niche Player' in Gartner's 2025 Magic Quadrant for Business Orchestration and Automation Technologies, highlighting its strengths in enterprise automation.

SAP launches new AI-driven developer tools and makes ongoing commitment to enhancing enterprise application development.

Vinmar International automates its USD $3 billion order-to-cash unit using Celonis, boosting efficiency and reducing manual processes globally.

Celonis customers have unlocked USD $8.1 billion in value using Enterprise AI and Process Intelligence, with over 300 achieving more than USD $1 million each.

ActiumAI and SmythOS launch the first universal AI adaptor to automate enterprise workflows, boosting compliance and productivity across industries globally.

Zapier has named Brandon Sammut as its first Chief People & AI Transformation Officer to champion a culture-first approach to AI adoption and workplace change.

DS Compliance appoints Gregory Roberts as CTO to lead AI-driven platform development, enhancing UK and US compliance solutions with advanced NLP expertise.

Coles has partnered with OpenAI to deploy ChatGPT Enterprise, powered by GPT-5, enhancing corporate operations and AI skills across its workforce.

Rimini Street unveils Agentic AI ERP as the future, proposing AI-driven overlays on existing systems to boost innovation without costly upgrades.

Seclore launches Astra AI platform to enhance data security operations by automating tasks and boosting productivity across global organisations.

Ace launches as the first post-digital consultancy for financial services, advising on quantum computing and advanced AI beyond digital transformation.

Talkdesk expands its partnership with Databricks to unify customer data, enhancing AI-driven automation and personalised experiences on its CXA platform.

Air IT Group unveils a new automation-focused strategy and omnichannel platform to boost technology adoption and growth for UK SMEs facing economic pressures.

Charter Global launches Orcaworks platform featuring digital co-workers to automate workflows and deliver measurable outcomes in enterprise tools.

OCS New Zealand is the first globally to deploy Esker's full AI-driven finance automation suite, enhancing efficiency and accuracy in its financial operations.

Salesforce and Google deepen AI partnership with Agentforce 360, integrating Gemini Enterprise to boost productivity and streamline workflows across Google Workspace.

Zapier has launched on AWS Marketplace, allowing enterprises to accelerate AI automation and integrate workflows across 8,000 apps within existing AWS spending commitments.

Cloud.in appoints Vishwas Gupta as India Sales Head to lead growth, leveraging his 25+ years' experience in cloud solutions and sales across key markets.